As you will be aware, new data protection legalisation (GDPR) comes into force on the 25th May 2018, which aims to protect the privacy of all EU citizens and prevent data breaches. To comply with this we need to inform you of the data we hold and how we use it.
- WHAT INFORMATION IS BEING COLLECTED?
1.1 We collect a variety of information before, during and after you book with Amelia’s Bridal Boutique Limited and use any of our services. This includes:
• Names, Addresses and Contact Information of the person(s) placing an order with us.
• Names, Addresses and Contact Information of the person(s) using our services.
• Details and notes
1.2 If you e-mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.
- WHO IS COLLECTING THE DATA?
2.1 This data is being collected by staff employed by Amelia’s Bridal Boutique, 26-30 Moor Lane, Clitheroe, Lancashire, BB7 1BE.
- HOW IS IT BEING COLLECTED?
3.1 The majority of our data is collected directly from you, or someone acting on your behalf. Whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or message.
- WHY IS IT BEING COLLECTED?
4.1 Most of the data we collect is solely for the purpose of providing you with goods you have ordered.
4.2 Some of the data we collect is to help provide you with a better customer service experience
4.3 We are required by law to collect and store certain information relating to any order you place with us.
- HOW WILL IT BE USED?
5.1 Data we collect will be used by Amelia’s Bridal Boutique Limited to enable us to provide our services and products to you.
5.2 Contact data (e-mail addresses and telephone numbers) may be used to send you direct offers from Amelia’s Bridal Boutique Limited about upcoming promotions or events. These can be unsubscribed from at any time.
5.3 Amelia’s Bridal Boutique Limited may internally analyse data for business and forecast purposes.
- WHO WILL IT BE SHARED WITH?
6.1 We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
• Dress manufacturers (Information shared includes Name + Date of Wedding).
• Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
- HOW WILL THIS AFFECT YOU?
7.1 We collect, store and process your data in such a way that should have no negative effect on you as an individual.
- HOW LONG IS THE DATA STORED?
8.1 Most data we collect is stored indefinitely. This is to allow us to provide a better service to you as a customer in the event that you contact us again in the future.
8.2 We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
- ACCESS TO STORED DATA.
9.1 If you have any questions about data we hold about you, please feel free to contact us.
9.2 You may request a copy of any data we store about you and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
- MORE INFORMATION.
10.1 If you would like any clarification on how we collect, store or process your data – please contact us directly.
10.2 If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk
- OUR DETAILS
11.1 Proprietors of Amelia’s Bridal Boutique Limited are Joanne Driver, Kelly Dixon & Paul Dixon.
11.2 Our principal place of business is at: 26-30 Moor Lane, Clitheroe, Lancashire, BB7 1BE.
11.3 You can contact us in writing to the above address, or by e-mail firstname.lastname@example.org